Payouts

When To Use This

Use this guide when you want to send funds from your Honeycoin balance to a recipient through mobile money, bank transfer, M-Pesa Paybill, M-Pesa Till, or a saved external account.

All payout destinations use the same payout endpoint. The main difference between payout types is the destination value and the shape of payoutMethod.

Happy Path

Confirm the recipient's country, currency, destination type, and account details.
Retrieve any required destination code, such as a mobile money operator ID or bank code.
Submit a payout request with a unique externalReference.
Store the returned transactionId and initial status.
Listen for webhook updates and reconcile the final status with your externalReference.

Destination Requirements

Destination	Use Case	Required `payoutMethod` Fields	Notes
`MoMo`	Mobile money wallet payout	`accountName`, `accountNumber`, sometimes `code`	`code` is the mobile money operator ID when operator selection is required
`Bank Account`	Bank transfer payout	`accountName`, `accountNumber`, `code`	`code` is the bank code from the Get Banks API
`Paybill`	Kenya M-Pesa Paybill payout	`accountName`, `accountNumber`, `businessNumber`	Kenya only
`Till`	Kenya M-Pesa Till payout	`accountName`, `accountNumber`	Kenya only
External account	Repeat payout to a saved recipient	`externalAccountId`	Omit `currency`, `country`, `destination`, and `payoutMethod` when using `externalAccountId`

1 - Initiate Mobile Money Payout

To send funds to a mobile money wallet, collect the required recipient information and send it to the payouts endpoint.

Field	Type	Required	Description
amount	Number	✅	Amount to payout (e.g. 1000)
currency	String	✅	Currency the recipient receives (e.g. KES, UGX)
country	String	✅	ISO 3166-1 alpha-2 country code (e.g. KE, UG)
externalReference	String	✅	Your own unique ID for reconciliation (e.g. payout_12345)
payoutMethod	Object	✅	Recipient details (see below)
destination	String	✅	Set to `MoMo` for mobile money
debitCurrency	String	❌	Wallet currency to debit from (if different from payout currency)

Payout Method Object (Mobile Money):

Field	Type	Required	Description
accountName	String	✅	Recipient name
accountNumber	String	✅	Phone number with country code, no plus sign (e.g. 254719624552)
code	String	❌	Mobile money operator ID when operator selection is required

Example Request:

{  
  "amount": 1000,  
  "currency": "KES",  
  "country": "KE",  
  "externalReference": "payout_seller_001",  
  "payoutMethod": {  
    "accountName": "John Doe",  
    "accountNumber": "254719624552",  
    "code": "MPESA"  
  },  
  "destination": "MoMo"  
}

Below is an example of the response:

Success

{  
  "success": true,  
  "message": "Payout initiated successfully.",  
  "data": {  
    "transactionId": "zxcvbnmfdffdffdf",  
    "status": "pending",  
    "amount": 1000,  
    "currency": "KES",  
    "externalReference": "payout_seller_001"  
  }  
}

Note: Use the returned transactionId (or your externalReference) to track the payout status. Mobile money payouts are processed asynchronously.

2 - Initiate Bank Account Payout

To send funds to a bank account, use the same endpoint with bank-specific details.

Field	Type	Required	Description
amount	Number	✅	Amount to payout
currency	String	✅	Currency code
country	String	✅	ISO 3166-1 alpha-2 country code
externalReference	String	✅	Your own unique ID for reconciliation
payoutMethod	Object	✅	Recipient bank details (see below)
destination	String	✅	Set to `Bank Account`
debitCurrency	String	❌	Wallet currency to debit from

Payout Method Object (Bank Account):

Field	Type	Required	Description
accountName	String	✅	Account holder name
accountNumber	String	✅	Bank account number
code	String	✅	Bank code (retrieve from Get Banks API)

To retrieve the correct bank code, use the Get Banks API:

GET /api/b2b/utilities/banks?country=KE

Example Request:

{  
  "amount": 50000,  
  "currency": "KES",  
  "country": "KE",  
  "externalReference": "payout_vendor_bank_001",  
  "payoutMethod": {  
    "accountName": "ABC Company Ltd",  
    "accountNumber": "1234567890",  
    "code": "1243"  
  },  
  "destination": "Bank Account"  
}

Example Response:

{  
  "success": true,  
  "message": "Payout initiated successfully.",  
  "data": {  
    "transactionId": "zxcvbnmfdffdffdf",  
    "status": "pending",  
    "amount": 50000,  
    "currency": "KES",  
    "externalReference": "payout_vendor_bank_001"  
  }  
}

Note: Bank payouts may take longer to process than mobile money payouts. Processing times vary by bank and country.

3 - Initiate M-Pesa Paybill Payout (Kenya Only)

To send funds to an M-Pesa Paybill account, use the same top-level payout fields and set destination to Paybill.

Payout Method Object (Paybill):

Field	Type	Required	Description
accountName	String	✅	Recipient name
accountNumber	String	✅	Paybill account number
businessNumber	String	✅	Paybill business number

Example Request:

{  
  "amount": 5000,  
  "currency": "KES",  
  "country": "KE",  
  "externalReference": "payout_paybill_001",  
  "payoutMethod": {  
    "accountName": "John Doe",  
    "accountNumber": "1234567890",  
    "businessNumber": "123456"  
  },  
  "destination": "Paybill"  
}

Example Response:

{  
  "success": true,  
  "message": "Payout initiated successfully.",  
  "data": {  
    "transactionId": "zxcvbnmfdffdffdf",  
    "status": "pending",  
    "amount": 5000,  
    "currency": "KES",  
    "externalReference": "payout_paybill_001"  
  }  
}

4 - Initiate M-Pesa Till Payout (Kenya Only)

To send funds to an M-Pesa Till account, use the same top-level payout fields and set destination to Till.

Payout Method Object (Till):

Field	Type	Required	Description
accountName	String	✅	Recipient name
accountNumber	String	✅	Till number

Example Request:

{  
  "amount": 2500,  
  "currency": "KES",  
  "country": "KE",  
  "externalReference": "payout_till_001",  
  "payoutMethod": {  
    "accountName": "John Doe",  
    "accountNumber": "123456"  
  },  
  "destination": "Till"  
}

Example Response:

{  
  "success": true,  
  "message": "Payout initiated successfully.",  
  "data": {  
    "transactionId": "zxcvbnmfdffdffdf",  
    "status": "pending",  
    "amount": 2500,  
    "currency": "KES",  
    "externalReference": "payout_till_001"  
  }  
}

5 - Payout Using External Account

If you have previously created an external account for a recipient, you can initiate payouts using just the externalAccountId without re-entering recipient details.

When using externalAccountId, omit currency, country, destination, and payoutMethod. Honeycoin uses the saved destination details on the external account.

Field	Type	Required	Description
amount	Number	✅	Amount to payout
externalReference	String	✅	Your own unique ID for reconciliation
externalAccountId	String	✅	ID of the saved external account

Example Request:

{  
  "amount": 1000,  
  "externalReference": "payout_recurring_001",  
  "externalAccountId": "zxEFheZW6DlnCgXJIJDz"  
}

Example Response:

{  
  "success": true,  
  "message": "Payout initiated successfully.",  
  "data": {  
    "transactionId": "zxcvbnmfdffdffdf",  
    "status": "pending",  
    "amount": 1000,  
    "externalReference": "payout_recurring_001"  
  }  
}

For more information on creating and managing external accounts, see the Create an External Account documentation.

6 - Multi-Currency Payouts

You can initiate payouts in a recipient's local currency while debiting from a different wallet currency. Use the debitCurrency parameter to specify the wallet to debit from.

Field	Type	Required	Description
amount	Number	✅	Amount in the payout currency
currency	String	✅	Currency the recipient receives (e.g. KES)
debitCurrency	String	✅	Currency to debit from your wallet (e.g. USD)
country	String	✅	Country code
externalReference	String	✅	Your own unique ID
payoutMethod	Object	✅	Recipient details
destination	String	✅	Payout destination

Example Request:

{
  "amount": 1000,
  "currency": "KES",
  "debitCurrency": "USD",
  "country": "KE",
  "externalReference": "payout_multicurrency_001",
  "payoutMethod": {
    "accountName": "John Doe",
    "accountNumber": "254719624552"
  },
  "destination": "MoMo"
}

Honeycoin automatically converts USD from your wallet to KES at the current exchange rate and sends the equivalent amount to the recipient.

7 - Get Payout Status

Always verify the payout status to confirm it has been processed. Use the get transaction endpoint with either:

The transactionId from the payout response, or
Your externalReference

Example status check:

GET /api/b2b/transactions/zxcvbnmfdffdffdf

Here are examples of payout status responses:

{  
  "success": true,  
  "data": {  
    "transactionId": "zxcvbnmfdffdffdf",  
    "amount": 1000,  
    "type": "withdrew",  
    "currency": "KES",  
    "chargeStatus": "pending",  
    "status": "PENDING",  
    "method": "momo",  
    "fullTimestamp": "2025-06-17T02:16:44+03:00",  
    "externalReference": "payout_seller_001"  
  }  
}

{  
  "success": true,  
  "data": {  
    "transactionId": "zxcvbnmfdffdffdf",  
    "amount": 1000,  
    "type": "withdrew",  
    "currency": "KES",  
    "chargeStatus": "successful",  
    "status": "SUCCESSFUL",  
    "method": "momo",  
    "fullTimestamp": "2025-06-17T02:25:44+03:00",  
    "externalReference": "payout_seller_001",  
    "thirdPartyReference": "MPESA_REF_12345"  
  }  
}

{  
  "success": true,  
  "data": {  
    "transactionId": "zxcvbnmfdffdffdf",  
    "amount": 1000,  
    "type": "withdrew",  
    "currency": "KES",  
    "chargeStatus": "failed",  
    "status": "FAILED",  
    "method": "momo",  
    "fullTimestamp": "2025-06-17T02:30:44+03:00",  
    "externalReference": "payout_seller_001",  
    "failureReason": "Recipient account not found"  
  }  
}

8 - Handle Webhooks

Configure webhooks to receive real-time payout updates instead of polling the status endpoint.

Setup

Configure your webhook URL in your dashboard account
Implement webhook endpoint security and validation
Handle the webhook notifications in your application

Here are examples of payout webhook responses:

{  
  "event": "payout_created",  
  "data": {  
    "transactionId": "zxcvbnmfdffdffdf",  
    "status": "pending",  
    "type": "withdrew",  
    "externalReference": "payout_seller_001",  
    "amount": 1000,  
    "currency": "KES"  
  },  
  "timestamp": "2025-06-17T02:16:44.600Z"  
}

{  
  "event": "payout_updated",  
  "data": {  
    "transactionId": "zxcvbnmfdffdffdf",  
    "status": "successful",  
    "type": "withdrew",  
    "externalReference": "payout_seller_001",  
    "amount": 1000,  
    "currency": "KES",  
    "method": "momo",  
    "completedAt": "2025-06-17T02:25:44+03:00"  
  },  
  "timestamp": "2025-06-17T02:25:44.600Z"  
}

{  
  "event": "payout_updated",  
  "data": {  
    "transactionId": "zxcvbnmfdffdffdf",  
    "status": "failed",  
    "type": "withdrew",  
    "externalReference": "payout_seller_001",  
    "amount": 1000,  
    "currency": "KES",  
    "failureReason": "Recipient account not found"  
  },  
  "timestamp": "2025-06-17T02:30:44.600Z"  
}

9 - Handle Failed Payouts

When a payout fails, you will receive a webhook notification or see the failure status when querying the transaction. Common failure reasons include:

Failure Reason	Cause	Action
Recipient account not found	Invalid account number or phone number	Verify recipient details and retry
Insufficient wallet balance	Your account doesn't have enough funds	Top up your account and retry
Invalid bank code	Bank code doesn't exist or is incorrect	Verify bank code using Get Banks API
Recipient limit exceeded	Amount exceeds recipient's daily limit	Reduce amount or split into multiple payouts
Service unavailable	Payment network is temporarily down	Retry after some time
Invalid currency	Currency not supported for destination	Check Supported Countries & Limits

Best Practices

Verify recipient information before initiating payouts to reduce failed transactions
Use external accounts for recurring payouts to the same recipients
Implement proper error handling for failed payouts and retry logic
Use webhooks for real-time payout updates rather than continuously polling
Keep detailed records of all payouts for reconciliation and auditing
Check transaction limits before initiating payouts to ensure amounts are within allowed ranges
Test thoroughly in sandbox before deploying to production
Monitor payout success rates to identify potential issues with recipients or payment networks
Implement idempotency by using unique externalReference values to prevent duplicate payouts